Tabi.and. Hotel Group
Privacy Policy

Tabi.and. Hotel Group (hereinafter referred to as “the Hotel Group”) will handle customers’ personal information in accordance with this policy.

  1. Collection and Retention of Personal Information The Hotel Group collects and retains customers’ personal information only within the necessary scope for business operations, using appropriate means. This includes:
    • Personal information such as name, gender, date of birth, workplace, address, phone number, and email address provided through designated forms, membership applications, and registration websites.
    • Information regarding transactions resulting from the use of the Hotel Group’s services.
    • Other personal information (if collected and retained, the purpose of use will be clearly stated in advance).
  2. Purpose of Use of Personal Information
    The Hotel Group uses the collected personal information for the following purposes. It will not be used beyond these purposes without the customer’s consent:
    • Provision of services such as online reservations and related support.
    • Notifications regarding the Hotel Group’s products, services, events, and other business activities.
    • Response to inquiries and requests for materials.
    • Implementation of sweepstakes, campaigns, and other promotions.
    • Exercise of rights and fulfillment of obligations under applicable laws and regulations.
    • Analysis to understand the usage status of hotel operations and improve products and services.
    • Any other purposes specified at the time of collecting personal information.
  3. Provision of Personal Information to Third Parties
    The Hotel Group will not provide customers’ personal information to third parties except in the following cases:
    • When prior consent or approval from the customer has been obtained.
    • When necessary for payment processing or product shipment for paid services or product orders.
    • When required by law or other regulations.
  4. Management of Third Parties Handling Personal Information
    If the Hotel Group provides personal information to external companies under the above conditions, those companies will be contractually obligated to manage the information appropriately, ensuring the same level of protection as the Hotel Group.
  5. Direct Mail and Email Notifications
    The Hotel Group may send emails or direct mail containing information on products and services that may be beneficial to customers. Customers may request to stop receiving these communications at any time.
  6. Security Measures for Personal Information
    The Hotel Group implements appropriate and strict security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information collected from customers.
  7. Requests for Disclosure, Correction, and Deletion of Personal Information
    Customers who wish to request the disclosure, correction, or deletion of their registered personal information may do so through the designated procedures at the hotel. Requests will be processed after verifying the customer’s identity.
    • A processing fee may apply for requests to disclose, correct, or delete personal information.
    • If some or all of the requested information is deleted, certain services provided by the Hotel Group may become unavailable.
    • In cases where the Hotel Group is legally required to retain certain personal information, deletion requests may not be fulfilled.
  8. Compliance with Laws and Regulations
    The Hotel Group will operate its business in accordance with applicable laws and regulations related to personal information protection.
  9. Continuous Improvement
    The Hotel Group is committed to continuously improving its personal information protection and management practices.

Contact Information for Personal Information Inquiries:

Tabi.and. Nagasaki

6-33 Furukawa-machi, Nagasaki City, Nagasaki Prefecture, 850-0851, Japan

TEL: 095-801-1005

Established: April 1, 2025